24×7

WhatsApp, live chat, and email support are monitored all night during exam weeks.

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Paper X
Dedicated Success Team

Every great student story starts with a quick hello.

From Monday-night crash revision sessions to campus-wide rollouts, Paper X support plugs in instantly. Reach us through the channel that suits you — we respond in minutes, not days.

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grade

4.9/5

Avg rating • 12k chats

schedule

14m

Median reply (exams)

school

320+

Partner colleges

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Paper X Pro Desk

Dedicated channel for paid plans

  • bolt Slack connect + shared Bridge channel for priority fixes.
  • calendar_month Weekly office hours with curriculum mentors during high season.
  • workspace_premium Quarterly roadmap sync for campus deployments.

Exam watch

Live monitoring activated 72 hrs before major university boards.

Pick the channel that fits the moment

Blend async and live support. We’ll meet you where your day is already happening.

schedule 9 AM – 9 PM IST (live)
bedtime Overnight callbacks in < 12 hrs
forum

Live chat + WhatsApp

Instant answers for syllabus uploads, flashcards, and account queries. Attach screenshots, or PDFs right in the chat.

Avg. response 12 minutes Open chatarrow_outward
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Campus success pods

Faculty dashboards, lecture-bridge notes, and lab onboarding get a dedicated pod with product specialists and curriculum mentors.

Rolling waitlist under 3 days Request podarrow_outward
code

Developer & platform

Webhook guides, LMS integrations, and API sandbox credentials. Join our fortnightly build-along for faster go-lives.

Office hours Wednesdays Book slotarrow_outward
Your mission, our playbook

Tell us what's on your radar

Give us a little context and our support specialists will match you with the right squad — curriculum mentors, product engineers, or partnership leads.

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Launch concierge

Hands-on help turning syllabi into structured notes and decks.

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Real-time escalations

Dedicated engineers spin up within 15 minutes for outages.

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Student innovation hub

Prototyping or hackathon idea? We'll source mentors and resources.

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Enterprise & government institutes can request white-glove onboarding with NDAs and on-prem deployment walkthroughs.

What do you need?
Where you'll find us

Drop by our Chennai HQ or invite us to campus

We love live demos and open houses. Book a walkthrough for faculty, students, and student developer clubs.

HQ

Paper X Labs, 4th Floor Innovation Tower, OMR, Chennai — 600119

Walk-in demo slots every Friday, 3 – 6 PM IST (book ahead).

Support hotline

+91 90000 00000

Emergency channels escalate straight to duty engineers.

Schedule a visit east

Join the conversations shaping Paper X

We host weekly sessions with students, faculty, and alumni to craft the next feature drops.

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Campus ambassadors

Host Paper X study clubs, co-create flash decks, earn mentorship credits.

Apply nowarrow_outward
grade

Students say it best

Snippets from the inbox

“We went from scattered PDFs to shareable revision decks in two evenings. Support literally joined our Discord and shipped fixes live.”

— Isha N, Lead, IEEE Student Branch, Pune

“The developer crew helped us build a Java microservice with Paper X APIs in under a week.”

Ready when you are

Let's map your next semester, sprint, or launch.

Spin up AI notes, plan lab collabs, or certify your club with skill badges. We’ll be the co-pilot you can count on.

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